Nowadays, office space rental companies sometimes hire virtual receptionists to handle calls and respond to customer questions. A virtual receptionist can improve customer satisfaction by connecting them to the exact person they need, managing the day-to-day logistics of your company and helping customers feel valued and important by allowing them to talk to a real person.
Here are some common FAQs about virtual receptionists.
How are They Hired?
Hiring a virtual receptionist is fairly simple. Start by looking for a company that handles such services. All you have to do is give them a call and let them know what you need. Virtual receptionists can handle things like team recruitment, training, scheduling and availability depending on your needs.
Will the Virtual Receptionist Be Distracted If Working From Home?
According to meeting space rental companies, most virtual receptionists work from home. If you’re worried about them being distracted from the job because of this, however, don’t be. Good receptionist companies will only hire committed and professional workers who can handle customer needs even from the comfort of their home.
How Customizable Is the Job?
When a receptionist company is hiring someone for your needs, they create a job listing around that. If you want to accept calls around the traditional 8am to 5pm workday, then they’ll hire someone who can handle the responsibilities around those times. However, if you need someone who can take calls until late at night, a receptionist company can find someone suitable for those times as well.
Looking for an office space for rent? Don’t hesitate to turn to 191 Works, the leading pros to approach when it comes to meeting and office rentals. Give us a call at (203) 221-2600 or fill out our contact form to get in touch with us today!